Shipping policy

Shipping Policy

Last Updated: September 7, 2026

Thank you for shopping with Stop & Shop! We’re committed to getting your order to you safely and as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after your purchase is completed. Orders placed on weekends or holidays will begin processing on the next business day.

Once your order has shipped, you’ll receive a confirmation email with tracking information when available.

Shipping Times

After your order has been processed, standard shipping generally takes 3–7 business days depending on your location and the shipping carrier.

Please keep in mind that shipping times are estimates and may be affected by holidays, weather, carrier delays, or other circumstances outside of our control.

Shipping Costs

Shipping costs are calculated at checkout based on your order, shipping destination, and available shipping options.

Any applicable shipping fees will be shown before you complete your purchase.

Tracking Your Order

Once your order ships, you may receive a tracking number by email. You can use the tracking information provided to follow your package’s progress.

Incorrect or Incomplete Addresses

Please make sure your shipping information is correct before completing your order. Stop & Shop is not responsible for delays or additional costs caused by an incorrect or incomplete shipping address.

If you notice an error with your address, contact us as soon as possible. We’ll do our best to help before your order ships.

Lost, Stolen, or Damaged Packages

Once an order has been delivered to the shipping address provided at checkout, Stop & Shop is not responsible for packages that are lost or stolen after delivery.

If your package arrives damaged or appears to be lost in transit, please contact us so we can help you determine the next steps.

Delayed Orders

While we work hard to make sure orders arrive on time, shipping delays can occasionally happen. Stop & Shop is not responsible for delays caused by shipping carriers, severe weather, holidays, or other circumstances beyond our control.